Exch w/ Turkers

website, dialogues, 2020.
Partnership with aarea and Group on Artificial Intelligence and Art (GAIA, C4AI, Inova USP).

> https://exchanges.withturkers.net/

Exch w/ Turkers is a website that brings to light the role played by humans in running Artificial Intelligence (AI), as well as their working conditions. Though frequently labeled as automatic and autonomous, AIs depend on work done by humans.

In the project’s chat window, one can chat with some of the individuals who carry out Human Intelligence Tasks (HITs), small tasks that are used in the development of AI data banks. This kind of work is marked by the utter lack of belonging to that which one creates or builds and very low wages – while the minimum wage in the USA is US$ 7,25 an hour, these remote workers receive, on average, US$ 2 / hour.

Who are the turkers?
Currently, around 500.000 people are employed in this kind of work through the Amazon Mechanical Turk digital platform, run by the American company Amazon. These workers are called turkers – here’s why. A study conducted by Difallah et all (2018) shows that 75% of turkers are based in the USA, 16% in India and 9% in other countries. It is estimated that 2 to 5 thousand workers are active on the platform at any given moment (Ipeirotis, 2018).

The number of active workers in this underground of technological practices grows by the day and is considered the “final telos of algorithmic labor” (Finn, 2017), a new standard achieved by the algorithmic capitalist economy, that of the “non-places” of work, a territory both diluted and hard to regulate. We also consider it a practical case of of Marx called externalization or alienation (entaüßering) which not only transforms work into something with an external existence, but also into something that exists outside and despite its creator. Researchers use terms like “infoproleteriat” (Antunes and Braga, 2018, and Grohmann, 2018) in order to characterize this set or class of workers. The opportunity given to the Turkers to get to know their coworkers, and to establish contact between themselves, is virtually null, and this hinders, for instance, the articulation of the category inasmuch as labor regulations are concerned. As a reaction to this, Exch w/ Turkers has created an exclusive space for turkers to communicate between themselves, and which can only be seen by the general public.

> https://exchanges.withturkers.net/

In order to establish Exch w/ Turkers, we published an open call on the Amazon Mechanical Turk website. Following this, 5 Turkers of varied profiles were selected and hired to work for 30 minutes a day (excepting Sundays, their day off) answering questions asked by the participating public. This time period was calculated so as not to interfere with their usual workload, and the wages were set at 16 dollars per hour.

How does Exch w/ Turkers work?
The website’s structure is based on the logic of chats from the 1990s, a time when the internet was not yet dominated by big platforms and surveillance capitalism. One may start a chat with these professionals at any given moment. Before asking your question, we suggested you read the worker’s profile by clicking on “?” – this allowed you to learn more about his or her context.

> https://exchanges.withturkers.net/

Rejecting the instantaneousness of current mediums of communication, the turkers were not be online and available to answer the questions in real time. In order to take part in the website, a contract was drawn out containing a set of commitments and a code of conduct policy which must be closely followed. This contract can be found here.

Why does this matter?
A considerable part of the idea of “automatism” is only made possible due to the wide employment of a human workforce – allowing us to state that part of the AI systems result not from “smart” or “intelligent” machines, but from machines + intelligent humans. As engineers, programmers and other IA professionals are paid according to the current wage ceilings (while also having visibility), the Turkers who are willing to communicate with the public are made invisible to the point of being considered “ghost workers”. Even if temporarily, we wish to remove them from the abstraction of the cloud and radically rethink the idea of work in a technocapitalist society. In order to do so, there is no better way than to communicate and dialogue with those who create the structures for these systems and whose work goes virtually unrecognized.

* The Exch w/ Turkers project was conceived and developed by Bruno Moreschi, Bernardo Fontes, Guilherme Falcão and Gabriel Pereira in the context of the GAIA group. An important part of the website's programming was carried out by Luciano Ratamero, who we thank immensely for the commitment. Aarea's technology and infrastructure consultant: Adriano Ferrari.

* The project will be on show at the www.aarea.co from March 13th to 27th 2020, allowing visitors to communicate with the Turkers. After this date, the site will be transferred in a static version to exchanges.withturkers.net.

* For more information of turkers, we recommend this reading list.

Turkers Bios.


Turkers' working environment = their own homes.